Shipping & returns
Know the terms before you pay.
Direct online checkout is not yet open. If you request a purchase link, availability, shipping cost, delivery estimate, and return terms will be shown or confirmed before payment.
Last updated July 30, 2026
Shipping
We do not advertise a free-shipping promise or delivery window until the destination and available service are confirmed.
Returns
The return window, eligible condition, and return instructions will be included with the secure purchase offer before you pay. Review those terms and contact us with any questions.
Damaged or incomplete delivery
If a delivered order arrives damaged or missing a listed component, keep the packaging and contact support@parlorember.com with your order details and photographs.